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After five years of excuses Ken Bernacky has refused to return either of my audiophile tuners, a Sony and a top of the range Yamaha CT7000, despite having been paid over $1000. He used to provide a list of excuses as how he was overworked and would get around to it very soon but he no longer responds to emails or phone calls in any way.

This is a simple matter. Bernacky is a thief and a fraudster and should not be allowed to work in this field.

I have come across a few others who have been conned by him. Avoid like the plague.

Reason of review: Order processing issue.

Monetary Loss: $3500.

Preferred solution: Deliver product or service ordered.

I didn't like: Service or the lies.

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